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Still not solved though",[221,222],"hr",{},[211,224,225],{},"This is an issue I've been having since my previous iMac and Lightroom4\u002FPhotoshop CS5.",[211,227,228],{},"Photoshop simply can't open raw files.",[230,231,233],"h2",{"id":232},"machines","Machines",[211,235,236],{},"I've had this on my old iMac with Lightroom 4 and Photoshop CS5.",[211,238,239],{},"I currently have this on my current iMac with Lightroom 4 and Lightroom 5 with Photoshop CS6, Photoshop CC and now Photoshop CC 2014.",[211,241,242],{},"I also have it on my macbook pro with Lightroom 5, Photoshop CC and Photoshop CC 2014.",[230,244,246],{"id":245},"files","Files",[211,248,249],{},"This affects DNG raw format files that are originally from:",[251,252,253,257,260,263],"ul",{},[254,255,256],"li",{},"D700 (Nikon NEF)",[254,258,259],{},"D4S (Nikon NEF)",[254,261,262],{},"S100 (Canon CR2)",[254,264,265],{},"X100S (Fuji RAF)",[230,267,269],{"id":268},"symptom","Symptom",[211,271,272],{},"Open raw file from Lightroom in Photoshop. Photoshop starts but no image opens.",[211,274,275],{},"Non-raw files work fine. It's just raw.",[211,277,278],{},"I can also repeat this with bridge instead of Lightroom. Same error.",[211,280,281],{},"I also see strangeness in Adobe Photoshop -> Automate (photomerge and merge to HDR pro) - again - it can't open raw files.",[230,283,285],{"id":284},"cause","Cause?",[211,287,288],{},"I have no idea. The multiple machine issue makes me wonder if it's something to do with my account. Just guessing tho.",[230,290,292],{"id":291},"what-have-i-tried","What have I tried?",[211,294,295],{},"I've tried trashing my adobe prefs - no help. I tried installing on the macbook pro (clean osx install). This helped for about 10 minutes. Then back to the same issue.",[211,297,298],{},"Last thing I did was to uninstall every adobe app I had on my iMac then reinstall just those I currently use (Lightroom 5, Photoshop CC 2014, InDesign CC 2014). Still no help.",[230,300,302],{"id":301},"workaround","Workaround",[211,304,305],{},"Currently I have to export from Lightroom as tiff to same folder, sync the folder to get the tiff into Lightroom and then open in Photoshop. Means that you lose a lot of the continuity, and means that the library is getting lots of odd duplicate tiff files.\nCam",[230,307,309],{"id":308},"next-steps","Next steps?",[211,311,312],{},"No idea :(",[211,314,315],{},"I've tried asking in the forums - no-one could give me a fix.",[211,317,318],{},"I've tried today using adobe's support help chat.",[251,320,321,324,327,330,333,336,339,341,343,346],{},[254,322,323],{},"Log in",[254,325,326],{},"Help",[254,328,329],{},"Chat",[254,331,332],{},"Fill out the description in detail",[254,334,335],{},"Submit",[254,337,338],{},"Wait",[254,340,338],{},[254,342,338],{},[254,344,345],{},"Get a \"You're now talking to ...\" and someone's name",[254,347,348,349,353],{},"Then ",[350,351,352],"strong",{},"instantly"," over to \"Chat is not currently available\".",[211,355,356],{},"Rinse & repeat. Tried both chrome and firefox.",[221,358],{},[211,360,361],{},[215,362],{"name":363},"update1",[230,365,367],{"id":366},"update-2306-2200","Update - 23\u002F06 - 22:00",[211,369,370],{},"Long back and forward with @AdobeCare on twitter. Came down to \"reinstall adobe camera raw\". Only issue is I can't find a later ACR than 7.1 on the downloads page. Only the DNG converter.",[211,372,373],{},"Since Photoshop CC 2014 comes with 8.5.0.236 Camera Raw - 7.1's not going to work.",[211,375,376],{},"Now - I did reinstall the DNG converter.",[211,378,379],{},"Now - if I open raw files from bridge or Photoshop File > Open I get them in Camera Raw and can open them from there in Photoshop.",[211,381,382],{},"But opening from Lightroom and the broken Automate actions - these still fail.",[211,384,385],{},"@AdobeCare suggest that now I need to use Chat (which I'd already tried) or phone (which as far as I can see from the page they linked me to requires payment since I don't have some kind of enterprise agreement).",[211,387,388],{},"So - no real progress then - since editing the original raw files is kinda useless for a Lightroom user who starts with edits in Lightroom.",{"title":390,"searchDepth":391,"depth":391,"links":392},"",2,[393,394,395,396,397,398,399,400],{"id":232,"depth":391,"text":233},{"id":245,"depth":391,"text":246},{"id":268,"depth":391,"text":269},{"id":284,"depth":391,"text":285},{"id":291,"depth":391,"text":292},{"id":301,"depth":391,"text":302},{"id":308,"depth":391,"text":309},{"id":366,"depth":391,"text":367},null,"2014-06-23 19:25 +0200","Some chat with @AdobeCare - see this update to the post. Still not solved though","md","Photoshop unable to open raw files from Lightroom",{},true,"\u002F2014\u002F06\u002F23\u002Fadobe-unable-to-open-raw-files",{"title":206,"description":403},{"loc":408},"2014\u002F06\u002F23\u002Fadobe-unable-to-open-raw-files",[413,414,415,416],"adobe","lightroom","photoshop","bridge","WvIEdXzXVDrkt1rSQ_lphURzovKHjC_l8MWYq6G53Y8",1775293012269]